FAQ

1. What does the Glowsmile money-back guarantee consist of?

We offer a 30-day money-back guarantee on all items purchased from us. If you are not completely satisfied with your purchase, please contact our customer service within 30 days of receiving your order to arrange a return and full refund.

2. What happens if I want to return a product after 15 days?

We understand that 15 days isn't always enough to fully evaluate a product. That's why, at Glowsmile, we've extended our return guarantee beyond 15 days. You have 30 days to decide if the product meets your expectations. If you're not satisfied, we'll be happy to process your return and give you a full refund.

3. How long does it take Glowsmile to ship orders?

We understand how important it is for you to receive your products quickly. At Glowsmile, we ship most orders within 48 hours of your purchase confirmation. Your satisfaction is our priority, and we do everything we can to deliver your products as soon as possible.

4. What is the estimated delivery time?

We aim to deliver your orders within 4 to 7 business days from the date of dispatch. Please note that delivery times may vary depending on your location and shipping conditions. However, we do our best to ensure your products reach you as quickly as possible.

5. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to track your delivery in real time.

6. What should I do if I encounter problems with my order?

If you have any issues with your order, whether it's delivery, the product itself, or a refund, please don't hesitate to contact our customer service team. We're here to help you resolve any problems as quickly as possible.

We are committed to providing all our customers with a pleasant, hassle-free, and satisfying online shopping experience. If you have any questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority.